Glossary

The vocabulary of US IT staffing.

Bench sales runs on terms that are obvious once you know them and impenetrable before that — and most of them are badly documented or not documented at all. Each definition below answers the question in its first sentence, then explains why it matters commercially.

Every term

Why this glossary exists

Two reasons. The first is practical: an owner evaluating automation, a new recruiter on a bench desk, and a client-side hiring manager are all reading the same requirement and understanding different things by “C2C” or “RTR”. Shared vocabulary removes a whole class of expensive misunderstanding.

The second is that these definitions are the raw material of the product. A requirement parser that does not model tax term, work authorization, layer count, and end client as structured fields cannot deduplicate a vendor blast or enforce a right-to-represent. The vocabulary is the data model — see how it works.

Where to go next

If you are here to work out whether any of this is worth automating, the bench ROI calculator puts a number on your own idle days. If you are comparing tools, the comparison pages say where we lose as well as where we win. If you want the long-form arguments, they are on the blog.